The recent announcement from the Disabled Adult Transportation System about a new policy coming into effect Sept. 1 is a sad reflection in today’s society. DATS is changing their late cancel policy from 30 minutes to two hours.
The reasoning: DATS officials say they can schedule a ride for someone who cancels But two hours prior in advance? C’mon. Let’s be real. And, if you do not cancel within that two-hour time frame you get marked a no-show: even if you cancel, say, 60 minutes before your ride. And if you get three no-shows, you could be suspended from the service.
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